About the Workshop: Emotional Intelligence
Emotional Intelligence – the ability to perceive, control and evaluate emotions.
We all have emotions but sometimes these can be hard to understand and control. In a perfect world we would all have the ability manage these successfully and adapt our behaviours to build strong, positive interactions with others, that also sees us promote positive self-talk!!!
Psychologists refer to this ability as Emotional Intelligence, and some experts even suggest that it can be more important than IQ in your overall success in life. Emotional Intelligence has been rated as one of the top 10 factors for successful business outcomes in 2020, as Artificial Intelligence cannot replace the human trait of empathy. Emotional Intelligence can be learned and strengthened over time, but this up to each individual. It’s easy to begin as all you need is…… you!
Within this session you will learn about who you be! (what does this mean….? We didn’t make a grammatical error… this is your essence… and we will talk more about this in the workshop.)
- Who you be – we are all wonderful, but sometimes if we do not look inside how do we change reactive behaviours on the outside
- Who they be – we cannot control how others react but if we understand the why? We have the choice how to respond
Workshop facilitator: Laura Herman
Laura leads and manages the Registered Training Organisation – Collective Learning and Development Pty Ltd within Collection House Limited. She has over 14 years’ experience within the financial services industry, starting her journey at Commonwealth Bank and now with Collective Learning and Development.
Laura is dedicated to sharing her knowledge of T.H.I.N.K and helping young women be ready to face the world, the challenges and opportunities within it. Laura prides herself in her craft of communication and education, spending much of her time increasing awareness of the Vocational and Educational Industry. Laura believes there are many pathways to building education and knowledge within industry. Most recently she has created an in-house program for leaders called the Level Up Program
Laura currently holds many qualifications that has seen her rise to success including but not limited to, special credentials such as; an Accredited Practitioner in LSI, DiSC Leadership and the Five Behaviours of a Cohesive Team. Laura holds a Diploma in Leadership and Management and is a master of Emotional Intelligence.