The Parenting Program changing lives for parents of tween and teen daughters.

Ticket Terms and Conditions

Prior to deciding to buy tickets for Event(s), please read the following terms and conditions
as they outline the terms and conditions on which you are purchasing tickets. By purchasing
tickets from GSF, you agree to be bound by these terms and conditions.

In these terms and conditions the following words will have the following meanings:

“Event(s)” means the event organised or sold by GSF for which you are purchasing Ticket(s);
“GSF Website” means the website at;
“Member(s)” means any member of FUEL;
“Terms” means these ticket terms and conditions;
“Ticket(s)” means the ticket(s) to an Event which are being purchased;
“Venue” means the venue for the Event(s);
“we, our” or “GSF” means Girl Shaped Flames Pty Ltd ATF Meessmann Family Trust;
“you” or “your” refers to the individual purchasing the Ticket(s); and
“your child” means the child you are the parent or guardian of.

2.1 Tickets must be purchased by a consenting parent or guardian through the GSF
Website or official third party (such as an event Venue).
2.2 Tickets to All Day Workshop events, Strike Workshops and Mentoring sessions are only purchasable for
females (or those who identify as female) of the age to be in school in Years 7-12.
Should tickets be otherwise purchased, GSF reserves the right to cancel the Tickets
without refund.
2.3 You must ensure that all the information you provide about you and your child to
purchase the Tickets is accurate and up to date.
2.4 GSF reserves the right to reject any Ticket purchase at its sole discretion.
2.5 Members may be given access to presale Tickets as part of the membership benefits
for FUEL. You may need to give your child’s membership information at the time of
purchase in order to complete your Ticket purchase.
2.6 Your order will not be complete until you receive a confirmation email from GSF with
the details of your Ticket(s).
2.7 For some Event(s), Tickets will be sold by GSF as an agent for the person or
organisation which is providing the Event(s). GSF will let you know where this is the
case. In such circumstances, GSF does not have control over the organiser of the
Event(s), and accepts no liability for the performance of the Event(s) organiser or the
Event(s). Complaints and issues for such Event(s) should be addressed directly to the
organiser of the Event(s), unless GSF is at fault or you have rights granted to you by
law such as the Australian Consumer Law.

3.1 Pricing is subject to change without notice. A transaction fee may be charged to
facilitate the transaction and you will be notified of this prior to payment.
3.2 By purchasing the Ticket(s) you warrant that you have all necessary authority to
make the relevant payment for the Ticket(s), through being the cardholder, or
having express permission from the cardholder.
3.3 Prices are given in Australian dollars and are inclusive of GST.
3.4 Should you pay an amount for Ticket(s) which is incorrect, (due to advertising,
technical, human or any other error), GSF may cancel the Ticket(s) and refund to you
the amounts paid. GSF may also offer you a ticket at the correct price for purchase.

4.1 You agree that you and your child, when attending an Event, shall comply with the
Venue’s terms and conditions. You will ensure that your child’s behaviour at any
Event is in line with clause 6 of these Terms and any other terms which the Venue
may have. You acknowledge that any breach of the Venue terms may lead to you
and/or your child being excluded from the Venue with no refund given.
4.2 You acknowledge that individual Events may have additional terms to those
contained in these Terms, and agree that you and your child shall likewise comply
with those. GSF will ensure such additional terms are made reasonably available to
4.3 You acknowledge and agree that it is you and your child’s responsibility to attend the
Event(s) and that GSF is no way liable or responsible for you or your child prior to or
after the Event(s). Likewise it is you and your child’s responsibility to ensure that
they stay at the Event(s) and GSF should in no way be liable should your child leave
or not attend the Event(s).

Any personal information provided during the purchase of Tickets will be treated in
line with our Privacy Policy, which you may find on the GSF Website. By buying a
Ticket for your child, you consent (and where relevant, will attain your child’s
consent), to the uses of personal information as set out in the Privacy Policy.

6.1 You agree that you and your child, as part of the Event(s), shall not engage in any
behaviour that is or could be viewed as abusive or harassing. You also agree that you
and your child shall not act or encourage others to act in a way which is unlawful,
defamatory, discriminatory or could otherwise reasonably be viewed as
6.2 You agree that GSF is in no way responsible or liable for the behaviour of other
Ticket holders, Event attendees or of you or your child.
6.3 GSF may cancel you and your child’s Ticket at any time without refund where it feels
you or your child’s behaviour or conduct breaches these Terms, the Venue terms, or
brings GSF or the Event into disrepute.

a) All Ticket sales are final.

b) All Tickets are exclusive and non-transferable (subject to 2(d) below). No exchange, credit or refund will be given except in the case of certain cancelled or rescheduled Events outlined in these Terms.

c) For clarification, you are not entitled to an exchange, credit or refund if:

> you are no longer able to attend the Event;

> or you arrive late

> or are refused entry for any reason;

or you did not enjoy the Event.

d) A Ticket is only transferrable to another person strictly on the following conditions:

a request is submitted in writing to [email protected] containing the proposed replacement guest name and email address.
> the request is submitted at least 48 hours prior to the relevant Event.
> Girl Shaped Flames accepts the requested proposed replacement guest in writing.

Girl Shaped Flames reserves the right to refuse entry if a replacement guest arrives at the Event without the ticket being transferred in accordance with the above procedure.

>3. Event Cancellation or Postponement

Sometimes Events are cancelled, rescheduled or postponed due to Force Majeure Events, situations which affect the speaker, or other causes.

>If an Affected Event is postponed to another date:

you may, at your option exercisable by notifying us in writing no later than 30 days after the originally scheduled date of the postponed Affected Event, request a credit for the ticket price to put towards a Substitute Event; and
if you do not notify us in writing of your request for a credit within 30 days after the originally scheduled date of the postponed

> Affected Event, your ticket will be automatically transferred to the new date for the postponed Event.

> If an Affected Event is cancelled and/or a new date for the Affected Event is not announced within 60 days of the postponement/cancellation you will be given a credit for the ticket price to put towards a Substitute Event.

b) We will use reasonable endeavours to notify ticket holders of an Affected Event by sending an email to the address provided to us by the ticket holder; however you bear the responsibility of ascertaining whether an Event has been cancelled, rescheduled or postponed.

c) In no circumstances, other than those outlined in Clause 3, will ticket prices (or any part thereof) be credited. Unless otherwise provided by law, any credit issued will be your sole remedy for a postponement or cancellation of an Event, and we will have no further liability to you in respect of any cancellation, rescheduling or postponement of an Event for any reason. Any credits issued for postponed or cancelled Events that are not used within 24 months of the originally scheduled date of the postponed/cancelled Event will be forfeited.

d) Tickets will only be refunded following a failure by Girl Shaped Flames to provide a Substitute Event within 24 months. Failure by you to elect a suitable Substitute Event within the period provided in these Terms, or failure to attend a Substitute Event, will not permit you to obtain a refund for the Ticket.

8.1 You agree that GSF shall have the right to use photographs, video or images of your
child and/or audio recordings of your child which are made by GSF at Events,
through its employees or agents solely for GSF’s use including, but not limited to,
placing the materials on GSF’s Website, in any publication or generally for the
promotion of GSF. You grant GSF an irrevocable, royalty-free, perpetual, non-
exclusive license to use, display, publish, exhibit, and distribute all or portions of the
photographs, videotapes, images or audio recordings from the Events.
8.2 The use of audio and/or video recording equipment during the Event(s) by you
and/or your child is prohibited.
8.3 You acknowledge that you and your child understand the intellectual property of
GSF or any speaker/presenter at an Event is the property of either GSF or the
presenter /speaker and that you and your child shall not do anything which will
infringe upon such intellectual property rights.

9.1 You acknowledge that entry to the Venue by you and/or your child is at your own
risk, and that, unless it is due to the negligence of GSF, GSF is in no way responsible
for any damages, losses or expenses you may incur at or before or after the Event(s).
9.2 As far as permitted by law, GSF excludes any warranties or conditions regarding the
Event. Other than where liability cannot be excluded or limited by law, you agree
that the maximum liability of GSF to you will be the amount paid for the Ticket(s).
9.3 You shall indemnify and hold harmless GSF from any claim, demand, loss, liability,
damage or expense arising in any way from the conduct of you or your child other
than where directly the result of the negligence or wilful misconduct of GSF.
9.4 You acknowledge that you and your child are responsible for your own property
whilst at an Event(s).

It is agreed by the parties that these Terms form the entire agreement between
them. Developments by GSF may necessitate that we review and revise the Terms
from time to time. Any changes will not apply to tickets you have already purchased
prior to the changes. In these Terms, words denoting the singular include the plural
and vice versa.

If any provision or part-provision of these Terms is or becomes invalid, illegal or
unenforceable, it shall be deemed modified to the minimum extent necessary to
make it valid, legal and enforceable. If such modification is not possible, the relevant
provision or part-provision shall be deemed deleted. Any modification to or deletion
of a provision or part-provision under this clause shall not affect the validity and
enforceability of the rest of these Terms.

These Terms shall be governed by and construed in accordance with the laws of
Queensland. The parties submit to the exclusive jurisdiction of the Queensland

If you would like to discuss any of the above elements of our Ticket Terms and Conditions, please contact us directly via the e-mail address provided in the contact section of our website.

These Terms and Conditions were last updated on: 12 October 2017